Safety Measures

safe spaces to share

our Coronavirus amendment policy

We understand the uncertainty surrounding bookings right now, so we’d like to give you confidence when it comes to reserving your room.

If you book a room for 21/22 but Covid-19 affects your plans to stay with us, you will be able to cancel without any penalties before your contract is signed - all we'd need is proof of your change in circumstances.

We maintain a community that looks out for one another.  So whether we're supporting you during booking, or pointing you in the direction of where financial aid is available to you - rest assured your wellbeing is important to us.

From Booking through to moving in

Riverside House remained open and operational through the pandemic, we spent this time adapting, creating, maintaining, improving and getting ready to welcome you. 

We know there's plenty of questions during this period of transition and we want to offer you peace of mind.  Here are the steps you'll take from booking through to moving in.

stopping the spread

We continue to monitor the situation to guarantee that our services and resident support can be adapted as required and continue without interruption.

Together we'll come back stronger.

view our covid guide

Until we can meet

Let's keep in touch and feel free to join us on social media which still has the power to bring us together in one big online community.  If you're struggling, bored or just generally want a chat, message us on Instagram, Facebook or Twitter.